Delivery Information

Delivery times may be affected by factors outside of our control, for instance strike action or delays by our delivery provider

Free delivery for orders over £50

We deliver to the UK mainland, Highlands and Islands of Scotland, Northern Ireland, Isle of Man and Isles of Scilly. Delivery times may vary depending on location.  We do not deliver to Channel Islands or Republic of Ireland.

Delivery address for all cameras and camcorders must match the billing address. 

*Please note - we are currently unable to deliver televisions to Northern Ireland. 


We use DHL, Panther and UKMail to deliver our products.  We aim to deliver within 2 to 3 days** of you placing an order with us (excluding weekends), but this may take up to 5 working days.  Larger items may take up to 7 working days. Goods need to be signed for upon receipt.  It is your responsibility to inspect the goods upon receipt.


In the event that goods have not been received within 5 working days, 7 working days for large items, following confirmation of your order, please contact us with your order number, contact details and product ordered. 


**NB: Our Standard Delivery schedule does not apply to items that are out of stock.  If you place an order for a pre-order or back-order item we will email you when your order is ready for dispatch, at which point our standard delivery times will then apply.

Panasonic Official Store

Sales - Call 0333 188 2940* (Mon - Fri 9am - 6pm)
Payment Methods

Maxis 2, Western Road
RG12 1RT

Operated By
Panasonic UK, a branch of Panasonic Marketing Europe GmbH.